Delivery & Substitution Policy
Depending on the order, your gift will be delivered in one of two ways:
1. Expertly arranged & hand-delivered by a local florist in your recipient's zipcode. Same-Day Delivery is available in most areas of the U.S. and Canada when placed by 2:30pm M-F; 2pm Saturday and 11:30am Sunday in your recipient's time zone. For fruit bouquets, orders must be placed by 11am.
2. Shipped fresh overnight from one of our premier floral farms and delivered Next-Day via FedEx or UPS in a signature gift box, ready to be arranged.
We do everything we can to make sure your recipient's gift arrives exactly as requested, but sometimes substitutions may be necessary due to availability. Please know that in each instance, the utmost care and attention is given to ensure that your gift is as similar as possible to the requested item and is received in a timely manner.
Please note: Delivery windows can not be guaranteed, even if choosing a school or business location type. We will deliver your arrangement between the hours of 9AM-8PM.